Habitat
Potts Point 97 lots
For the last 9 years I have been lucky to work closely with Advanced Community Management. They deliver an excellent, professional and personal level of service – face to face at meetings, over the phone or by email. Being a small company, dealing with ACM works well because each team member is across all the issues and is ready to assist.
The team at ACM are professional and well informed. They have great knowledge of the world of strata management and can decipher the legislation for our Committee in plain English so it is understandable for everyone. They are very proactive in educating owners and the Strata Committee, holding an annual information night so we can hear from industry experts about relevant and timely topics.
They are always available to provide advice, answer questions and listen to the inevitable complaints and opinions. They reply promptly, using their years of experience and expertise to provide relevant and timely advice which is compliant with legislation and with the interests of owners at the forefront. They also provide access to up-to-date meeting minutes, bylaws and other important information via an online portal.
The Tower Apartments
Sydney CBD 100 lots
Advanced Community Management provides the highest level of professionalism and strata expertise that I have seen. The Owners Corporation has, over time, replaced all other service providers for our building, but ACM’s strata management has been flawless for over ten years. They are stand-outs in their field.
During years of committee service at several different buildings I have experienced enough to appreciate impeccable service, and this is what ACM provides. Robert Anderson acts as our strata manager. His administration of our strata is seamless, requiring no intervention. Our agendas and meetings run like clockwork. Robert is ever punctual, and our books and records reflect an always harmonious; building.
Robert’s management creates great ease for committee members, and adds value to our asset presenting records to impress and put at ease any inspecting conveyancer. ACM are always available on the phone and reply to all emails rapidly. They are concise, professional and friendly.
Moreton by the Park
Redfern 104 lots
The services we have engaged with ACM are delivered with a high degree of professionalism and efficiency. ACM exhibits excellent communication with the Strata Committee as well as individual owners, purchasers, tenants, agents and other parties.
ACM provides excellent management of all financial matters relating to our strata community, including collection of strata levies, following up overdue payments, payments to creditors and management of scheme insurances. Communications, notices, minutes of meetings and other correspondence are always clear, concise and effective.
The team at ACM is always friendly, competent and supportive. The staff and management systems confirm our satisfaction with the company’s expertise and attention to detail.
Westchester
Elizabeth Bay 33 lots
Dealings with Robert Anderson and his efficient team since 2006 have been always easy and a pleasure. Robert’s knowledge in all matters of Strata is complete. His guidance and recommendations concerning our property’s business is valued and has our confidence.
ACM’s overall management is, we find, tailored and personalised to our particular needs. Immediate acknowledgement of emails and phone calls is their policy, which is greatly appreciated. They are always professional and efficient.